Funeral Directors

For Funeral Directors

Effectively meeting the grief needs of customers in an increasingly impersonal world takes special effort on the part of professionals in the grief industry. The following articles are designed to help funeral directors gauge their own effectiveness and meet the challenges of serving customer needs.

“Unless you have been very, very lucky, you have undoubtedly experienced events in your life that have made you cry. So unless you have been very, very lucky, you know that a good, long session of weeping can often make you feel better, even if your circumstances have not changed one bit.”
Lemony Snicket, Horseradish: Bitter Truths You Can't Avoid
“Some people, they can't just move on, you know, mourn and cry and be done with it. Or at least seem to be. But for me... I don't know. I didn't want to fix it, to forget. It wasn't something that was broken. It's just...something that happened. And like that hole, I'm just finding ways, every day, of working around it. Respecting and remembering and getting on at the same time. ”
Sarah Dessen, The Truth About Forever
" Mourning is one of the most profound human experiences that it is possible to have... The deep capacity to weep for the loss of a loved one and to continue to treasure the memory of that loss is one of our noblest human traits".
Shneidman (1980)
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