Funeral Directors

For Funeral Directors

Effectively meeting the grief needs of customers in an increasingly impersonal world takes special effort on the part of professionals in the grief industry. The following articles are designed to help funeral directors gauge their own effectiveness and meet the challenges of serving customer needs.

“So it’s true, when all is said and done, grief is the price we pay for love.”

E.A. Bucchianeri, Brushstrokes of a Gadfly

“I thought I could describe a state; make a map of sorrow. Sorrow, however, turns out to be not a state but a process.”

C.S. Lewis, A Grief Observed

“It’s odd, isn't it? People die every day and the world goes on like nothing happened. But when it’s a person you love, you think everyone should stop and take notice. That they ought to cry and light candles and tell you that you're not alone.”

Kristina McMorris, Letters From Home