Funeral Directors

For Funeral Directors

Effectively meeting the grief needs of customers in an increasingly impersonal world takes special effort on the part of professionals in the grief industry. The following articles are designed to help funeral directors gauge their own effectiveness and meet the challenges of serving customer needs.

“...you have to learn where your pain is. You have to burrow down and find the wound, and if the burden of it is too terrible to shoulder, you have to shout it out; you have to shout for help... And then finally, the way through grief is grieving.”

Jane Hamilton

“We were promised sufferings. They were part of the program. We were even told, 'Blessed are they that mourn,' and I accept it. I've got nothing that I hadn't bargained for. Of course it is different when the thing happens to oneself, not to others, and in reality, not imagination.”

C.S. Lewis, A Grief Observed

“It’s odd, isn't it? People die every day and the world goes on like nothing happened. But when it’s a person you love, you think everyone should stop and take notice. That they ought to cry and light candles and tell you that you're not alone.”

Kristina McMorris, Letters From Home